The Cuso International Promise
We know you care about your donation being used effectively. We care about that too. Your trust is important to us and we promise to maintain transparency, inspire confidence and meet and exceed standards in our work.
Cuso International is accredited by Imagine Canada, a designation only given to charities that demonstrate excellence, credibility and leadership in fundraising, financial accountability and transparency, board governance, staff management and volunteer involvement. The Imagine Canada Trustmark is a symbol of our promise to you. A symbol you can trust.
How We Use Funds Effectively
For every dollar spent, 81 cents go directly towards projects that reduce poverty and inequality. This means more of what you give goes towards creating change.
More than that, every dollar you give to Cuso International multiplies. We all have a role to play. You can help more people gain the skills they need to succeed, and your donation will be matched 6 times by Global Affairs Canada to have even greater impact. Last year that meant our programs benefited more than 743,920 people.
Registered Charity Information
Cuso International abides by the Association of Fundraising Professionals Code of Ethical Principles.
Annual Reports
We put a lot of thought into tackling poverty and inequality and in achieving demonstrable impact. With the support of our donors, partners, staff and volunteers, our programs in 2021-2022 reached more than 650,000 women, youth and men. Download our Annual Reports to see our work in action.
Financial Statements
Through efficient operations and careful use of the funds we receive, we ensure the majority of funds are spent on delivering life-changing programs and supporting our partners and the families they work with. Download our Financial Statements to see how we use funds effectively.
2023-2024 Financial Statements (PDF)
2022-2023 Financial Statements (PDF)
2021-2022 Financial Statements (PDF)
2020-2021 Financial Statements (PDF)
2019-2020 Financial Statements (PDF)
2018-2019 Financial Statements (PDF)
2017-2018 Financial Statements (PDF)
2016-2017 Financial Statements (PDF)
2015-2016 Financial Statements (PDF)
2014-2015 Financial Statements (PDF)
Code of Conduct
Cuso International’s Code of Conduct gives direction on the actions and behaviours that are foundational to the ethical excellence we all expect across the organization. The following policies are included within our Code of Conduct and are applicable to all representatives and related personnel.
- Complying with Laws & Regulations
- Disclosing Conflict of Interest
- Anti-Corruption & Fraud Prevention
- Protecting Privacy & Confidentiality
- Safe & Respectful Workplace
- Child Protection
- Protecting from Sexual Exploitation & Abuse
- Reporting Misconduct (Whistleblowing)
The Code of Conduct can be found here in English, French and Spanish.
For more information about our Code of Conduct, contact info@cusointernational.org
Cuso International’s Complaints Policy for external stakeholders
A complaint is an expression of dissatisfaction about the service, actions, or lack of action by Cuso International as an organization or by individuals working at, with or on behalf of Cuso, including but not limited to employees, casual workers, Canadian and international volunteers, members of the Board of Directors, partners, donors, suppliers, agents, contractors or sub-contractors wherever they may be located. In the event of a complaint from an external stakeholder, Cuso will make every effort to resolve it as promptly and effectively as possible, and use it to assist in improving services, policies, and procedures.
See our Complaints policy here
Complaints can be submitted by phone, in person, by email or mail to the following:
Email: info@cusointernational.org
Toll-free telephone: +1.888.434.2876
Local telephone: +1.613.829.7445
Mail: 123 Slater Street, Suite 800, Ottawa ON K1P 5H2
Funding Partners
Since 2021/22, Cuso International has developed several new partnerships and enhanced existing ones to advance our programs around the world. Our project funders include:
- BMZ
- CBM International
- Departamanto para la Prosperidad Social
- Education International
- European Union
- Global Affairs Canada
- Manitoba Council for International Cooperation
- Power Corporation of Canada
- United Nations
- High Commissioner for Refugees (UNHCR)
- World Food Program
- World Refugee and Migration Council
Memberships
We are proud to be longstanding members of the International Association for Volunteer Effort, International Forum for Volunteering in Development, Canadian Council for International Cooperation, Ontario Council for International Cooperation, Canadian Partnership for Women and Children’s Health, Devonshire Initiative, Manitoba Council of International Cooperation (MCIC), Canadian Association of Gift Planners (CAGP), Association of Fundraising Professionals (AFP) and AQOCI—the Quebec association for international cooperation.
We are proud of our new partnership with World Refugee & Migration Council (WRMC). WRMC is galvanizing the international community’s response to refugees through cooperation and responsibility sharing.